IT Support Apprentice

We have an amazing opportunity to join an IT support business where you will undertake a variety of duties whilst undertaking an advanced IT Solutions apprenticeship with JBC skills training! Apply Now!

• Log and resolve client issues,visit clients onsite to carry out range of IT support
• Provide technical support to clients and enable them to make full use of the services they offer
• Record and resolve faults wherever possible 
• Undertake minor repairs to computers and accessories as appropriate
• Install new computer equipment and services, software, hardware and upgrades 

IT Solutions Technician L3 
The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure. IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions. 

Modules:

BCS Level 3 IT Solutions Technician - Methodologies and Principles
BCS Level 3 IT Solutions Technician - Core Technical IT Knowledge
BCS Level 3 IT Solutions Technician - Security and Legislation
Route specific:

BCS Level 3 IT Solutions Technician - Hardware