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IT Support Apprentice - Edinburgh (EH21) - 5316

Join an innovative programme providing smart solutions, supporting IT systems, services, business processes and progress in your journey as a tech wizard. The tech industry has grown exponentially and we would like you take part.

QA Apprenticeships are currently looking for two IT Systems &Networking Apprentices to join a well established and very successful firm in Musselburgh.

This company has been going for over 4 decades and has grown immensely with 3 offices now in the UK so working as an IT Apprentices within this company your role would be very varied and interesting.

Job specification:

Key Responsibilities:

  • Resolution of 1st Line support issues
  • Network patching and asset management
  • Consumables ordering
  • Mobile phone provisioning Network, hardware and software audits
  • Desk moves, installation of new kit, printer maintenance and problem resolution
  • Assisting colleagues with IT support issues

Required Skills:

  • A Determined attitude to support day to day IT operations
  • An interest in Technology
  • Confident, Motivated and ambitious
  • Keen to learn new support skills and widen their experience of all parts of IT Support
  • A real hunger for professional development and success
  • The ability to quickly analyse and make appropriate judgements, and adapt to change
  • Able to empathise and relate to colleagues honestly, building relationships
  • Self starter, keen to develop and able to seek intelligent solutions to challenges that arise
  • Proficient computer user, with strong experience in Microsoft desktop and server products
  • Calmness under pressure and the ability to ask for help when needed to make sure tasks are competed in the correct manner


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Monday - Friday
  • 8.00am - 5.00pm with 1hr lunch
  • GBP 11000 - GBP 12000

Important Information

QA' s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.

For more information about QA Apprenticeships, please visit our website. Note:This advert may close early if a suitable candidate is found before the advertised close date is reached.

IT Support Apprentice - Edinburgh (EH21) - 5316

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019