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IT Support Apprentice - Glasgow (G43)- 9555

A well established Website Design organisation based in the south side of Glasgow. They are going through a period of growth and are looking for an intelligent, positive and team oriented person to join their talented support team. This role would be best suited for an individual with a keen eye for details, a talent for problem solving and the ability to work well under pressure.

Key Responsibilities:

  • Using strong analytical and problem-solving skills to resolve customer issues and passing them onto the manager
  • Testing new and existing features of their various software
  • Writing test reports based on completed tests and raising issues found
  • Offer feedback on usability and suggest improvements
  • Work with the team to identify workarounds and potential solutions for issues
  • Processing information through in house systems
  • Updating and maintaining online files
  • General ad hoc office duties

Required Skills:

  • Commitment and passion to learn and grow in an exciting industry
  • Creative thinker
  • Experience with computers
  • Enjoy solving problems and coming up with solutions
  • High attention to detail with problems solving skills

Additional Information:

  • Monday-Friday 9:30am - 5pm
  • GBP 4.52 per hour
  • The opportunity to work with an innovative and flourishing tech company and play a vital role in the team where your contributions matter
  • Great potential progression in a rapidly growing team
  • Balanced lifestyle to achieve personal and professional success
  • Relaxed workplace with a focus on personal development for all staff members

Future Career Progression:

As the team grows, the opportunity to take on a specialist role within the teamImportant Information

QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

IT Support Apprentice - Glasgow (G43)- 9555

Apprenticeships, Advanced Apprenticeship

Published on 1 Jun 2020