IT Support Apprentice - Lanark (ML11) - 4548

QA Apprenticeships

Taking applications

  • Apprenticeships
  • Advanced Apprenticeship
  • IT
  • Lanark remove


Employer Description

This is an IT Company who help SME companies control their costs and at the same time maximise the value from their IT systems.

Job specification:

Job Description

Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly skilled IT Apprentice ( all debt free! )Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

  • Microsoft Windows Server 2012
  • Cloud Technologies
  • Support BYOD
  • Microsoft Windows 7/8.1 and Other Client Operating Systems
  • Mobility Solutions such as Microsoft Intune
  • Securing Devices and Networks


Responsibilities and duties
  • Providing IT Support to their clients
  • Problem solving &troubleshooting
  • Configuring desktop and laptop PC' s
  • Carrying out IT administration - New User Account Setups, IT stock Inventory, Help Guides
  • Installing software, adding printers and assisting with ad-hoc requests
  • Assisting with computer repairs


Desired skills and qualities
  • A genuine interest and passion to develop a career in IT
  • Good verbal and written communication skills
  • A good sense of humour
  • Be ambitious and driven
  • Good telephone manners
  • The ability to work alone and work as part of a team
  • A flexible approach to the role and in your contribution to the success of the business
  • The ability to cope with multiple tasks in a calm and professional manner


Working week

Monday - Friday 9am-5: 30pm



Important Information

QA' s Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.

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