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IT Support Apprenticeship

Employer description:

At Beechwood Park our mission is to be the first-choice preparatory school for parents considering an independent education recognised for its outstanding quality of educational experience and care.

To fulfil this ambition, with the support of parents, the School:

  • Nurtures and promotes the happiness, health, safety and emotional well-being of every child, developing in them confidence and independence
  • Engages the intellectual, physical and spiritual potential of every child across a broad range of academic, co-curricular and pastoral activities and experiences
  • Inspires children, inculcating transferable, lifelong skills and values by which to achieve personally and contribute influentially to society
  • Enables inspirational and reflective teachers to provide every pupil with outstanding teaching, delivering the highest levels of educational pace, variety and challenge

Vacancy description:

The Apprentice IT Technician is an important part of the IT team. The school is increasingly dependent on its IT systems working properly and efficiently. He/she will be responsible for system wide technical support including: workstations, laptops, printers, audio-visual, telecoms and printing. In co-operation with teachers he/she will support the teaching of IT by preparing relevant materials and working alongside pupils and teachers in the IT suites.

Main role / Responsibilities: [will include but not be limited to]:

  • Install and maintain computer hardware, workstations, laptops, audio/visual equipment and peripherals.
  • Maintain an up to date inventory of IT equipment, and ensure cleanliness of equipment.
  • Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment.
  • Routine administration including, iPad maintenance, data backups, workstation health checks, anti-virus scans
  • Software installation, maintenance and upgrading in line with the school development policy.
  • Maintain up to date computer images and deploy them where necessary using Acronis.
  • Administration and development of Intranet (Firefly) and digital signage.
  • To support staff and students with the use of IT including 1:1 iPad training and assisting with inset training where appropriate.
  • To support staff and students with the set-up and preparation of IT equipment around the school.
  • Report any detected breach of the school’s IT acceptable use policy to the IT Network Manager.
  • To be aware of the school’s health and safety policy and to assist in carrying out the responsibilities detailed therein.
  • Changing of printer toners and basic troubleshooting (Paper jams, driver issues etc.)
  • In-class support where appropriate.
  • To create new documentation/guides and to update existing documentation as necessary.
  • To assist with the set up AV equipment for lectures and presentations.

Carry out any other reasonable duties assigned by the Network Manager

Desirable Skills:

  • Show some knowledge of non-windows environments (Apple and Linux)
  • Experience of learning platforms
  • Experience of managing social media platforms (Twitter, Facebook, etc.)
  • Software - Education software
  • Internet and e-mail management
  • Experience of using and preparing audio/visual equipment
  • Experience of installing and maintaining PC hardware and software
  • Experience of Microsoft operating systems and Office packages
  • Experience of supporting end users
  • Experience of troubleshooting network faults

Personal Qualities:

  • Health and safety awareness
  • Ability to work independently or as part of a team
  • Ability to take initiative
  • Demonstrate good communication, both written and verbal, as well as excellent organisational skills
  • Ability to prioritise under pressure
  • The willingness to make a contribution to the lives of the students, parents and staff at the school
  • Be well motivated and reliable

Desired Qualifications:

3 GCSE Grade A - C or above, plus English and Maths or equivalent at grade C or above.

Working week: Monday to Friday, between 8am-5pm

Salary: £10,000 Per Annum

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programmes offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

IT Support Apprenticeship

St Albans, UK
Full Time

Published on 27 Jul 2020

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