IT Support Apprenticeship - Dunoon (PA23) - 1331

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  • Apprenticeships
  • Advanced Apprenticeship
  • IT
  • Dunoon remove


Employer Description

You would be joining a friendly team of IT specialists who get a kick out of making a difference to their clients businesses.

Their clients range from professional services through to leisure and construction. They have office locations which allow us to respond to all our clients'needs all across the UK.

Job specification:

Responsibilities

  • This 2 year apprenticeship will primarily be focused around IT support and facilitating clients'needs as first line support
  • As you grow and develop, you will take on more complex and higher level of IT support - taking into 2nd and possibly 3rd line support
  • You will also get the opportunity to go on site with more experienced members of the team throughout your apprentice to understand and learn what goes into onsite support
  • In the 2nd year of your apprenticeship you will undertake a qualification in Cyber Security, as the client is growing there is Cyber projects and will become a prominent feature in the next 12 months - having an understanding or interest in this field would be ideal


Qualities/requirements
  • Team player
  • Passionate about IT
  • Eagerness to learn
  • Strong communication skills
  • Basic understanding of IT terminology
  • Hardworking
  • Ability to multi task


Qualifications requires
  • 5 standards ( Level 1 - 3)OR 5 National Level 5 grades, both qualifications including Maths and English


Other Important Information
  • Salary - GBP 9,000 - GBP 13,000 depending on age and experience
  • Daily working hours - Monday - Friday, 9am - 5: 30pm


During the two year Apprenticeship you will study:

1st Year - Systems and Networks - SCQF Level 6

2nd Year - Cyber Security - SCQF Level 8



Benefits
  • Career progression
  • Higher salary

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