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IT Support Apprenticeship - Edinburgh(EH3) - 3421

Employer Description:
An award winning, Ofsted outstanding apprenticeship from QA - 94% go onto full-time jobs. This company deliver world-class solutions, built around individual customer needs. Their software includes powerful functionality used daily in over 20 of the top 30 managed house pub companies in the UK to successfully reduce costs and increase profit. As well as develop this software, they also support their clients along the way, to ensure an unrivalled service in their sector.

Apprenticeship job role:

  • 1st Line Support
  • Basic telephone administration
  • Loading/Scanning client data
  • Adding New Users
  • Assistant in New Server builds
  • Systems monitoring
  • IT preparation for events
  • Desktop Installations
  • Document Management

Skills required for this apprenticeship:

  • A keen interest in all aspects of IT
  • A strong desire to learn and keep up to date with developments that could affect role
  • A strong team player
  • Communication
  • Good time management skills and able to prioritise and meet deadlines
  • Self motivated
  • Client Focus
  • Decision Making
  • Teamwork
  • Planning and Organising
  • Drive for Results
  • Curiosity for Information
  • Managing and Developing Self and Others

Qualifications required:
Scotland - You must have at least 5 standard grades at level 1-3, or equivalent, including Maths and English

Training to be provided:
Scotland - Systems &Networking Apprenticeship Level 3 - | ( MCSA)in Windows 7 Configuration | Interconnecting Cisco Networking Devices Part 1 | Diploma for Information Technology &Telecommunications Professionals SCQF Level 6

Apprenticeship duration:
9 months

Working week:
37.5 hours (Monday - Friday, 9 - 5: 30)

About QA apprenticeships:
QA Apprenticeships is an Ofsted Outstanding provider of IT apprenticeships. 94% of QA Apprentices secure permanent employment after finishing their IT apprenticeship. Multi-award winning - Apprenticeship Programme of the Year 2012, 2013 & 2014, Microsoft UK Partner of the Year 2013 Special Commendation - and the first IT apprenticeships business rated Ofsted Outstanding in all areas.

Future prospects:
94% of QA Apprentices secure permanent employment after finishing their IT apprenticeship.Additionally may be opportunities to undertake further learning such as Higher apprenticeships. It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.
For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

IT Support Apprenticeship - Edinburgh(EH3) - 3421

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019