IT Technician Apprentice

Employer description:

Talking business are a small to medium sized company with a fast product portfolio operating in a dynamic and ever changing IT world. 

Talking Business are a Voice and Data Solutions reseller, selling primarily VoIP Telephony systems and LAN/WAN IT networks.

Vacancy Description:

• Shadowing engineers both on site and on the support helpdesk
• Offer IT & telecoms 1st line support to clients both via telephone and onsite
• Onsite IT support to external clients
• Maintaining and updating the company CRM system

Candidate Skills Required:

• Good telephone manner
• Well spoken
• Presentable
• Excellent IT skills and persuasive skills
• Ability to work under pressure

Personal Qualities:

• Confident and self-motivated team player
• Desire to learn and succeed
• Good written and spoken communication skills

Desired Qualifications:

5 GCSE's A*-C Grade including Maths and English.

Future Prospects: 

Upon successful completion of the apprentice role, the candidate will be offered a role with an appropriate vehicle with on call allowance.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.