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IT Technician Apprentice - Glasgow (G41)- 9650

Do you want a fantastic opportunity to learn new skills and start a very rewarding career? Start here, apply now! 

You will be working for...A company that is Scotland's premier computer retailer, specialising in computer sales, laptop, and desktop repairs for public, education and business. Additional services include network configuring and mobile and tablet repairs.

One of Scotland's premier computer retailers are on the hunt for their next IT genius.If working in hands on IT role within the technical workshop along with providing great customer service front of house sounds like it would be up your street then we want to hear from you! 

The role will consist of working on the shop floor helping customers with their queries along with working in the tech department where you will help repair laptops, desktop PC’s, mobiles along with learning about on site installation & network configuration.

Key Responsibilities:

80% of your working week will be spent in the technical department where you will be tasked with the following:

  • Onsite installation & Network configuration
  • Repair laptops, desktop PC’s, mobiles, tablets etc

You will also work in the front of store and will be tasked with the following:

  • Dealing with customers face to face or over telephone & helping them with their enquiries
  • Booking jobs in and out
  • Learning Database systems
  • Stock control
  • Ad hoc duties as when required

Required Skills:

  • Wide IT knowledge as demonstrated by relevant qualifications
  • A quick learner who responds well to new tasks
  • Well organised and able to work with a high degree of accuracy
  • Dependable, self-motivated and the ability to work independently
  • Good team player who can work productively with colleagues
  • Positive and enthusiastic
  • Excellent communication skills
  • Willing to work towards further IT qualifications

Additional Information:

  • 5 days over 6 (Monday-Saturday)
  • 9.30am-5.30pm
  • GBP 4.15 per hour
  • Further IT qualifications can be gained within the workplace (A certificate and comp TIA network certificate)
  • Salary increases after each exam that is passed

Future Career Progression:

  • Further IT qualifications can be gained within the workplace (A certificate and comp TIA network certificate)
  • Salary increases after each exam that is passed
  • Scope to progress to sales technical advisor after 1 year

Important Information:

QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.For more information about QA Apprenticeships, please visit our website.

Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

IT Technician Apprentice - Glasgow (G41)- 9650

QA
Glasgow
Apprenticeships, Advanced Apprenticeship

Published on 2 Jun 2020