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ITIL® v4 Foundation

This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy.

The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® service lifecycle, with a focus on the critical alignment of IT and business strategies. 

ITIL® 4 now provides a brand new digital operating model. It assesses the impact of technology on business and how the framework integrates with Agile, DevOps and supports digital transformation.

Course Guide, The key facts about your online training

Certification: ITIL® v4 Foundation

Study time: 20-30 hours

Vendor: ITIL®

Provider: Balance Global, accredited by PeopleCert Examination Institute

Student support: StudentCare™, Career Services, and expert mentoring

Prerequisites: None

Assessment: 1 x 60 minute exam (included), 40 questions. Also includes practice exam and questions

Resources: Internet access and email

Ideal for: IT Project Co-Ordinator, IT Project Support, Help Desk Engineer, Project Management Assistant, Service Desk Manager, Project Scheduler, IT Project Manager, IT Operations Manager

Why learn with us?

  • We're tech career experts
  • Exclusive student benefits; Career Services, TOTUM, industry events and lots more
  • Award winning StudentCare™
  • 25,000+ students worldwide
  • Partnered with biggest accreditors in the world
  • Alternative to traditional university education
  • Start a new career or advance your current one & land your dream job
  • Join our online Alumni community and connect with like-minded professionals

ITIL® v4 Foundation

United Kingdom
Alternative Courses/Degrees, Distance Learning

Published on 1 Apr 2021

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