Data Interrogation Team Member

Apply From: 11th of June 2019
Application Deadline:
Start Date:

Salary - Circa £20,000 per annum

Explore a new career with us. Fancy working in a company voted number 1 by its employee's on Glassdoor?

Apply now to work within our friendly team and receive great training and career opportunities. We are recruiting for Data Interrogation Team Member's on a permanent basis and fixed term contract basis.

In this important role you will complete the efficient and effective investigation of data using various technologies and systems to make appropriate updates of customer's accounts in our SAP system.

What will you be doing?

The role holder will ensure our data is used effectively and correctly to understand a customers circumstances and making the appropriate updates to customer's accounts. This requires the use web based products and data entry in a performance lead environment. You will be working as part of a dedicated team, as well as independently using your own initiative and the work you do will have a measurable impact on the business.

The role will involve telephone contact with customers, estate agents, property owners and other parts of the business so great communication and customer service skills are essential along with the ability to work in a target driven environment.

What do you need?

Ideally educated to GCSE level or equivalent, our candidate will have excellent organisation, prioritisation and communication skills. Attention to detail, the ability to use your own initiative and problem solving are key. Ideally you will have good IT skills including Microsoft word and excel.

You will need to be confident on the telephone and happy to make calls as the most effective way of gathering information.

We pride ourselves in our working environment, so we are looking for someone who will have the ability to work as part of a team, sharing knowledge and experience with a constructive attitude. You will have a customer service focus as well as a high accuracy of data input and ability to prioritise your time effectively.

We are planning to interview for the role during the week commencing 28th January at our office in Huntingdon.

What benefits do we offer?

Being a successful water company doesn't come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

  • Bonus scheme
  • Private health care
  • Competitive pension scheme
  • 23 days annual leave rising with length of service
  • Flexible benefits to support your wellbeing
  • Plus lots more!

We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.

If you are offered a job with us, you'll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.

Closing date: 18th June 2019

Interviews: 1st - 5th July 2019

See all opportunities by Anglian Water Services