Level 2 Diploma in Business Administration

BOCK Training

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  • College Courses
  • Level 2
  • Employment & Training
  • Level 2
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  • Business & Admin
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This Level 2 qualification will help you gain practical know-how in providing routine and more complex administrative support.

A qualification in Business Administration can help you succeed in a support role in any size or type of organisation. These roles include:

  • Secretary
  • Receptionist
  • Administrator
  • Personal assistant
  • Office supervisor team leader
  • Manager

Awarding Body: City and Guilds

Duration: 9- 12 months

GLH TQT City & Guilds number Learning Aim Reference
229 hours 450 hours 5528-02 601/3607/8

To achieve the Level 2 Diploma in Business Administration (5528-02), learners must achieve 45 credits in total; 21 credits from the mandatory units and a total of 24 credits from the optional units

Mandatory Units

Unit Number Unit Title Credit Value
222 Communication in a business
224 Principles of providing
administrative services
225 Principles of business document
production and information
226 Understanding employer organisations 4
239 Manage personal performance and development 4
240 Develop working relationships with colleagues 3

How Will The Course Run

Assessment Method/Assessor Support: This will be undertaken via a combination of assignment work and practical work based observation

You will have regular face to face contact with your assessors and this will also include 1 to 1 sessions and group session. Outside lesson time contact can be made with your assessor via the telephone, video call and online chat via our system.

Online: You will be given access to BOCK’s G Drive online system which gives you access to free word processing, spreadsheet and presentation applications and also allows you to work from desktops, laptops, tablets and smartphones from any location.

Our system will contain all your learning materials and also your online portfolio where you will be able to store your work electronically and receive feedback from your assessors.

Application closed

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