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Level 3 IT Application Support Apprenticeship

18 month Fixed Term Contract


Central Milton Keynes

Come and join a  global leader in Chartered Accountancy working in our exceptional IT department. This is a fantastic opportunity to kick-start your career in IT with a very supportive team with proven success in developing apprentices.

What you will do:

In this role you will provide a responsive support service to end users in terms of technical issues our internal and external stakeholders have with our systems.

Responsibilities include:

  • Assisting with changes to the IT systems including the production of  specifications, user acceptance testing and implementation
  • Ensuring that all application issues are dealt with effectively and in line with business priorities
  • Carrying out system configuration work as required for ongoing system operation
  • Assisting with both technical and non-technical IT project work
  • Ensuring that the ICAEW call management system and knowledge bases are kept up to date

We’re looking for:

  • 8 GCSE’s at grade C or above including Maths, English, ICT or Science and 2 A levels at C or above or equivalent BTEC National
  • A basic knowledge of SQL
  • A thirst for understanding how systems and programs work
  • An interest in MS Systems, with a focus on Dynamics.

What you get:

  • Great support from the IT Department throughout the apprenticeship
  • Mentoring from our Application Support team
  • The opportunity to study for a level 4 apprenticeship if you do well
  • Objectives which will stretch you and give you a great CV quickly
  • The chance to work in an innovative and forward thinking professional culture.

Level 3 IT Application Support Apprenticeship

Milton Keynes, UK
Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019