Skip to main content

Modern Apprentice within Business Administration - Edinburgh (EH12) - 5024

NHS NSS supports customers to deliver their services more efficiently and effectively. We offer shared services on a national scale using best-in-class systems and standards. Our aim is to help our customers save money and free up resources so they can be re-invested into essential services. We also provide consultancy and support to help public bodies join up health and social care. Our priority is always the same. To support Scotland' s health. We do this by offering whatever' s needed, whenever and wherever it' s needed and to whoever needs it.

Job specification:

Key Responsibilities:

  • Support for Senior NSS IT staff.
  • Administrative duties ( e.g. booking travel, meeting rooms etc.) .
  • Monitor and evaluate internal team processes.
  • Communicate specialist information to colleagues and business teams.

Required Skills:

  • Proven ability to personally deliver consistent high standards of quality in a customer service focused delivery environment.
  • Ability to manage multiple tasks and priorities.
  • Knowledge of business administration and IT systems procedures.
  • Enthusiastic approach to work with the appetite to continually drive improvement.
  • Natural talent for building a rapport with customers and team members.
  • A confident manner and personality to make a positive impact.
  • Good analytical and problem solving skills and a keen sense of ownership and responsibility.
  • Excellent written and verbal communication skills.
  • Good numeracy.
  • You will be able to work alone when required
  • You will be friendly and approachable
  • You will have a willingness to learn new skills
  • You will have the ability to cope with multiple problems in a calm and professional manner
  • Precision, professionalism, perfectionism, flexibility, passion for new technologies and a pragmatic approach


You must have at least 5 National 5 grades, qualifications must include Maths and English.

Additional Information:

  • Mon - Fri
  • 9-5pm
  • Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Important Information

QA' s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.

For more information about QA Apprenticeships, please visit our website. Note:This advert may close early if a suitable candidate is found before the advertised close date is reached

Modern Apprentice within Business Administration - Edinburgh (EH12) - 5024

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019