Office Administrator Apprentice - Spennymoor

Skills North East

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Skills North East are currently looking to recruit for an Office Admin Apprentice for our client who works within the commercial catering, refrigeration and air conditioning industry. They employ engineering staff who service, repair and maintain this equipment.

They are based at Enterprise City, Spennymoor, hours of work 8.30am to 5.00pm.

The role of our office is to take calls from our clients by telephone or email, the information is then logged into our customer databases. Calls are allocated to engineers, when work is complete work sheets are emailed to our office and updated on our database. If parts are required they are sourced from suppliers, quotes are sent to clients, when authorisation is received parts are ordered. Once they arrive with us they are passed onto our engineers to return and fit. Opening of parcels, matching up paperwork and filing will also be part of the role on offer.

The person we are looking for should be confident on the telephone, with a good telephone manner. Good typing/computer skills would be required. Training will be given in all aspects of our office’s procedures.

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