Skip to main content

Openreach Apprenticeships: External Network Engineer

External Network Engineer
Duration: 24 months minimum
Level: Level 3 Advanced Apprenticeship

Do you want to make a real difference to peoples’ lives?  To help shape the way people live and communicate with each other, both now and in the future?  To learn new skills on the job, gain professional qualifications and build yourself the perfect career?  Then you’re looking in the right place  the apprenticeship opportunities at BT could help you do just that.


We’re the proud guardians of a critical national asset, the local access network. It’s the infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK, sometimes referred to as the ‘first mile’.

We were created to give communications providers equal access to the wires and fibres that connect us all, and to maintain and improve this infrastructure, which underpins the entire UK communication industry.

Job profile

This is an engineering role which involves installing and repairing many types of cables (including optical fibres) within the external network.  You’ll need to be able to combine both manual and technical attributes.  You’ll also need to be able to work in all weather conditions and an ability to climb overhead distribution poles and access underground structures. You’ll work as part of our team to deliver demanding targets for our customers. For this role, you’ll need a keen focus on delivering quality and customer satisfaction.

Entry requirements

5 GCSE’s at A-C or equivalents, including Maths and English as standalone subjects. A full UK driving Licence.

The technical competencies you’ll need

Full UK manual driving licence

PC literate

Able to recognise colours effectively

Able to work at heights

Able to work in confined spaces

The technical knowledge you’ll need

To understands customer care principles 

To understand how teams work effectively to deliver results

Basic electrical principles (Ohms Law)

Professional, interpersonal and business skills

Be able to communicate effectively and work both independently and as part of a team

Record and report information accurately to a wide range of internal and external stakeholders

Progress allocated tasks in accordance with the organisation reporting and quality systems

Apply structured techniques to problem solving

Apply strong interpersonal skills when dealing with colleagues, customers, (end users) and clients

Attributes and behaviours

Flexible attitude

Flexible approach

Can- do attitude

Ability to perform under pressure

A commitment to quality

A thorough approach to work

Logical thinking and creative approach to problem solving

Openreach Apprenticeships: External Network Engineer

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019