External Network Engineer
Duration: 24 months minimum
Level: Level 3 Advanced Apprenticeship
Do you want to make a real difference to peoples’ lives? To help shape the way people live and communicate with each other, both now and in the future? To learn new skills on the job, gain professional qualifications and build yourself the perfect career? Then you’re looking in the right place the apprenticeship opportunities at BT could help you do just that.
We’re the proud guardians of a critical national asset, the local access network. It’s the infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK, sometimes referred to as the ‘first mile’.
We were created to give communications providers equal access to the wires and fibres that connect us all, and to maintain and improve this infrastructure, which underpins the entire UK communication industry.
This is an engineering role which involves installing and repairing many types of cables (including optical fibres) within the external network. You’ll need to be able to combine both manual and technical attributes. You’ll also need to be able to work in all weather conditions and an ability to climb overhead distribution poles and access underground structures. You’ll work as part of our team to deliver demanding targets for our customers. For this role, you’ll need a keen focus on delivering quality and customer satisfaction.
5 GCSE’s at A-C or equivalents, including Maths and English as standalone subjects. A full UK driving Licence.
The technical competencies you’ll need
Full UK manual driving licence
Able to recognise colours effectively
Able to work at heights
Able to work in confined spaces
The technical knowledge you’ll need
To understands customer care principles
To understand how teams work effectively to deliver results
Basic electrical principles (Ohms Law)
Professional, interpersonal and business skills
Be able to communicate effectively and work both independently and as part of a team
Record and report information accurately to a wide range of internal and external stakeholders
Progress allocated tasks in accordance with the organisation reporting and quality systems
Apply structured techniques to problem solving
Apply strong interpersonal skills when dealing with colleagues, customers, (end users) and clients
Attributes and behaviours
Can- do attitude
Ability to perform under pressure
A commitment to quality
A thorough approach to work
Logical thinking and creative approach to problem solving