External Network Planner
Duration: 30 months minimum
Level: Level 3 Advanced Apprenticeship
Do you want to make a real difference to peoples’ lives? To help shape the way people live and communicate with each other, both now and in the future? To learn new skills on the job, gain professional qualifications and build yourself the perfect career? Then you’re looking in the right place the apprenticeship opportunities at BT could help you do just that.
We’re the proud guardians of a critical national asset, the local access network. It’s the infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK, sometimes referred to as the ‘first mile’.
We were created to give communications providers equal access to the wires and fibres that connect us all, and to maintain and improve this infrastructure, which underpins the entire UK communication industry.
This is a designing and planning role for our copper and fibre installations within the external network. It’ll be office based which might involve site visits. You’ll work as part of our team providing commercially-based, cost effective solutions to timescales we’ve agreed. It’ll involve producing plans and estimates for provision and repair of network equipment and line plant and services.
5 GCSE’s at A-C or equivalents, including Maths and English as standalone subjects. A full UK driving licence.
The technical competencies you’ll need
Able to recognise colours effectively
The technical knowledge you’ll need
To understand customer care principles
To understand basic electrical theory
Professional, interpersonal and business skills
Communicate effectively and work both independently and as part of a team
Record and report information accurately to a wide range of internal and external stakeholders
Progress allocated tasks in accordance with the organisation reporting and quality systems
Apply structured techniques to problem solving
Apply strong interpersonal skills when dealing with colleagues, customers, (end users) and clients
Attributes and behaviours
Ability to perform under pressure
A commitment to quality
A thorough approach to work
Logical thinking and creative approach to problem solving