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Openreach Apprenticeships: External Network Planning

External Network Planner
Duration: 30 months minimum
Level: Level 3 Advanced Apprenticeship

Do you want to make a real difference to peoples’ lives?  To help shape the way people live and communicate with each other, both now and in the future?  To learn new skills on the job, gain professional qualifications and build yourself the perfect career?  Then you’re looking in the right place  the apprenticeship opportunities at BT could help you do just that.


We’re the proud guardians of a critical national asset, the local access network. It’s the infrastructure that delivers the data, broadband and voice services to each home and business throughout the UK, sometimes referred to as the ‘first mile’.

We were created to give communications providers equal access to the wires and fibres that connect us all, and to maintain and improve this infrastructure, which underpins the entire UK communication industry.

Job profile

This is a designing and planning role for our copper and fibre installations within the external network. It’ll be office based which might involve site visits. You’ll work as part of our team providing commercially-based, cost effective solutions to timescales we’ve agreed. It’ll involve producing plans and estimates for provision and repair of network equipment and line plant and services.

Entry requirements

5 GCSE’s at A-C or equivalents, including Maths and English as standalone subjects. A full UK driving licence.

The technical competencies you’ll need

PC literate

Able to recognise colours effectively

The technical knowledge you’ll need

To understand customer care principles 

To understand basic electrical theory

Professional, interpersonal and business skills

Communicate effectively and work both independently and as part of a team

Record and report information accurately to a wide range of internal and external stakeholders

Progress allocated tasks in accordance with the organisation reporting and quality systems

Apply structured techniques to problem solving

Apply strong interpersonal skills when dealing with colleagues, customers, (end users) and clients

Attributes and behaviours

Flexible attitude

Flexible approach

Can-do attitude

Ability to perform under pressure

A commitment to quality

A thorough approach to work

Logical thinking and creative approach to problem solving

Openreach Apprenticeships: External Network Planning

Apprenticeships, Advanced Apprenticeship

Published on 23 Jul 2019