Reception and Front of House Apprenticeships

HIT Training

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  • Customer Service
  • Hospitality and Catering
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If you have a friendly attitude and a winning smile, this may be for you.

When customers arrive at their destination hotel, often tired and weary, the welcome they receive from the hotel receptionist sets the tone for the duration of the stay. Get this right, and you’re on the right track for a great customer experience! 

Customers want to be registered as quickly as possible with the minimum of fuss. Returning guests like to be remembered with their individual preferences for rooms and other hotel facilities. So hotel reception staff have to juggle guests’ requirements and maximising revenue, always with a friendly attitude and a warm smile. 

The range of apprenticeships we offer:

  • HOSPITALITY TEAM MEMBER INTERMEDIATE APPRENTICESHIP - Reception
  • HOSPITALITY TEAM MEMBER INTERMEDIATE APPRENTICESHIP - Reservations

 

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