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Support Worker - Apprenticeship

Vacancy description

  • To look after the physical, emotional, cultural and social needs of the Clients using a person-centred approach
  • To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
  • To create and maintain good professional relationships with Clients, their family and friends and other stakeholders
  • To actively support other Care Workers in line with business requirements
  • To adhere to all regulatory and statutory obligations and business policies, procedures and guidelines
  • To actively market New Skill Centre and promote a positive, personal and professional profile, ensuring the good reputation of New Skill Centre at all times
  • To provide personal support to Clients with a wide range of needs, illnesses disadvantages, and disabilities through a range of organised activities. These activities may be organised for you to support or for you to organise and manage. You will be responsible for organising art activities and keeping project sheets up to date varied and engaging
  • To know and understand the care, emotional wellbeing, and progression support of the Clients
  • To undertake the tasks detailed in the Client’s care and support plan using a person-centred approach and in the least intrusive person-centred way, to promote quality of life
  • To encourage the independence and motivation of the Client and not foster dependent behaviour encouraging empowerment
  • To provide input into the care and support plans of Clients by regularly reviewing and liaising with client and support circle feeding back to the General Manager and staff
  • To support with client activities, encouraging, educating, supporting and guiding them to progress and achieve the best outcomes for themselves based on case loading requirements
  • To assist Clients to look after their hygiene
  • To assist Clients with toileting, continence management and personal hygiene
  • To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment
  • To prepare food and drink for the Client, being aware of the Client’s choice, likes/dislikes, nutritional needs and cultural requirements
  • To use manual handling equipment safely and correctly
  • To take responsibility for the safe handling of property and equipment belonging to the Client
  • To maintain good communication and develop effective working relationships with Clients
  • To provide companionship to the Client, actively talking and listening to them about their interests
  • To help the Client to maintain contact with their family and friends
  • To accompany the Client on trips into the community (On specific request)
  • To assist the Client to manage their personal affairs (on specific request)
  • To ensure the environment is safe for the Client, whilst respecting the Client’s choice and rights

Requirements and prospects

Desired skills

  • Confident in character, able to assert themselves to manage a client, using appropriate language and behaviours
  • A warm personality and a genuine like for other people and supporting them to progress              
  • IT Literate with good English and math’s
  • Be able to cope with the physical demands of the role, (there are manual elements to the job)
  • Be approachable and empathic
  • Want a career in care and support
  • Be willing to learn personal care and administer personal care (For this they must be over 18 years old)

Personal qualities

  • To dress appropriately, wearing uniform if required and using personal protective equipment
  • To seek out best practice and look at innovative ways to improve the quality and efficiency of service delivery
  • To attend and participate in regular team meetings and any other relevant meetings
  • To attend in house and external training pertinent to the role of Support Worker
  • To ensure completed weekly timesheets and records are submitted on time
  • To observe all health & safety rules and take reasonable care to promote health and safety of self and others and raise any concerns to the General Manager
  • To aim to ensure everyone has equal treatment and equal access to services and employment
  • Any other duties requested by Senior Management, which are within the scope of the post Special conditions attached to post
  • Flexible working, as evening and weekend work may be required
  • Own transport, (preferred) not essential

Desired qualifications

GCSE English & maths A-C / 9-4 or equivalent.

Future prospects

Employed directly or Apprenticeship Progression 

Things to consider

  • Please google the location prior to applying
  • Apprentices are paid for their normal working hours and training that's part of their apprenticeship 

The Apprenticeship National Minimum Wage guide (ANMW):

You will be employed by Inspire ATA but placed at New Skill Centre for the duration of this apprenticeship.

Working week

Days and shifts TBA Between 08:30am - 5:30pm

Total hours per week: 33.00

Weekly wage


Expected duration

12 months

Possible start date

31 May 2021


Support Worker - Apprenticeship

Ipswich, UK

Published on 12 May 2021

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