Technical Support Apprentice - Ranmore (RH5) - 0810

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Instoremedia UK is one of the UK' s leading providers of Digital Signage Software. We have multiple high street brands as customers who use our software to send movies and other interactive content, including age and gender recognition, to multimedia screens across Europe.

Come and start your career in IT with a friendly multimedia IT company which is a leader in its field.

Job specification:

Responsibilities

  • Providing 1st and 2nd line support for:
  • Software incidents
  • Hardware incidents
  • Networking/telecom incidents
  • General troubleshooting
  • Assisting in composing support material such as Microsoft Word and Excel Documents
  • Liaising and working with our development team
  • Your role is regarded as a first step and skills learned will be transferable to other positions within the company


Requirements
  • A willingness to learn
  • A love of IT which could include computers/software/computer games/tech or gadgets
  • Analytical &enjoy problem solving
  • Hardworking and reliable
  • Patience
  • Good written and verbal skills


Qualifications required

3 x GCSE ( or equivalent)at grades A-C in any subject, plus GCSE English and Maths ( or equivalents)at grade D or above



Additional information

Monday-Friday, 9: 00am-6.15pm



Benefits

Career progression - Full time role after programme

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