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Technical Support - IP & Mobility Service Delivery

Technical Support - IP & Mobility Service Delivery
Duration: 3 years
Level: Higher
Location: Walsall

Do you want to make a real difference to peoples’ lives?  To help shape the way people live and communicate with each other both now and in the future?  To learn new skills on the job, gain professional qualifications and build yourself the perfect career?  Then you’re looking in the right place as the apprenticeship opportunities at BT could help you do just that.

Job Profile

You will have the opportunity to cover various roles and disciplines within the Service Delivery team. You will learn and understand about the core IP & Mobility network and how it works end to end.  That can cover the design of the network through to delivery of network elements and the commissioning of services with major customers. You will have the opportunity to experience different work environments within BT helping you to develop and evolve a wide range of technical and commercial skills for use throughout your career.                      

You could do a range of elements from software testing and delivery for internal and external customers as well as building and running tests of our network.  You may have to configure equipment that we use or support the UK broadband infrastructure by delivery services to major content providers, solving faults on our networks and working closely with specialists to design and build new parts of the network.

Entry Requirements

5 GCSEs A to C Grade (including English and Maths).

2 A-Levels A-C grade

Technical Knowledge and Competencies

  • Ability to understand technology and technical processes
  • PC Literate.
  • Attention to detail.
  • Understand how teams work effectively to deliver results.

Professional, interpersonal and business Skills

  • Communicate effectively and work both independently and as part of a team
  • Apply strong interpersonal skills when dealing with colleagues, customers and clients
  • Flexible attitude
  • Ability to perform under pressure
  • A commitment to quality
  • A thorough approach to work
  • Logical thinking and creative approach to problem solving

Technical Support - IP & Mobility Service Delivery

Apprenticeships, Higher Apprenticeship

Published on 23 Jul 2019