Heathrow Academy

Welcome to Heathrow Airport!


We are one of the largest, single site employers in the UK, the busiest airport in Europe and the 6th busiest airport in the world!

Team Heathrow is made up of over 76,500 people across over 400 businesses - that means there is definitely a career here for you!


What is Heathrow Academy?

Heathrow Academy is about more than just getting a job or an apprenticeship at the airport. We were set up by Heathrow to help businesses recruit and train their colleagues to deliver excellent customer service and, ultimately, 'make every journey better'.

We're here to support candidates to develop long term careers as part of Team Heathrow whether it be in retail, hospitality, customer services, travel services, construction and aviation & logistics.

Check it out on Plotr.co.uk

So, how does it work?

Recruitment: You’ll be assigned to a dedicated Advisor who will support and mentor you through the recruitment process from initial interview and screening to receiving your offer of employment. They'll guide you every step of the way through reference checks, mock interviews, and starting your new job!

Development: We’ll also make sure you get a place on our Team Heathrow Induction so that you can learn about what it means to be an employee at the airport as well as how to get around our huge airport! You might even decide you want to learn a language to help you engage with your customers - how about Mandarin, Arabic, Russian or Yoruba?

Apprenticeships: Once you’ve settled in, no matter how young or old you are, the apprenticeship team will help you choose a QCF qualification best suited to your personal development and career aspirations and work with your employer to design an individual learning plan - you can go as far as Level 5 if you want to!


There are so many opportunities here and lots of different ways to enjoy a fulfilling and rewarding career at Heathrow. You don’t need to have experience, just bring the right mix of passion and enthusiasm and we’ll do the rest to get your career off to a flying start!



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