Here at EE two things matter to us the most, our customers and our people. Our advisors are at the heart of everything that we do. As a sales or customer service advisor your role will be to help customers who either want to join our family for the first time, or to help existing customers renew their package and make sure everything they have suits their needs. Or it may be to help them with their account queries, resolve a complaint or support them with a technical query. There are the tough ones, where customers want to leave us or complain. But that’s why we put our trust in you to show customers why our family is the right one for them.
There are loads of benefits to working at EE as well. We offer a great salary of £20k and we offer everyone the opportunity earn bonus through difference schemes depending on whether you’re in sales or service. But that’s not all, we have a host of other benefits as well including;
• Hybrid working which allows you to work from home, so you have a work / life balance that suits you
• Huge discounts off both EE & BT products
• Friends and family discounts so you can share the love
• A career that will allow you to push beyond your limits
• Private healthcare & share plans
• State of the art new contact centres & facilities
All our new sales and service advisors get four weeks training to make sure you know what you’re doing and that you’re confident doing the job. After that, you also get help and support from more experienced peers so you can build relationships and really get to know the role. Here at EE though, we know that everyone is different. So once you’ve settled in, if you decide you want to expand your career in to one of our other areas then we’ll help you get there and reach your full potential!
Does that sound like it’s a bit of you? Of course it does!
You bring the mindset, we’ll do the rest. See you soon