HR Digital Support Apprentice

Join the team at Scotland’s largest independent bus operator!

As the HR Digital Support Apprentice, you will be situated in the small but dynamic HR team at McGills Buses. This team supports the HR processes to ensure Scotland’s largest independent bus operator runs smoothly. You will be the first responder to HR tickets to action information requests, compliance documentation and create report for key stakeholders. This role is a perfect opportunity to develop your digital skills in a fast-paced environment!

Responsibilities:

• Acting as the first responder to HR tickets, taking calls, directing as required or taking detailed messages.
• Communicating daily with employees, supporting the HR Manager with the smooth running of the organisation.
• Assisting with the management of the HR Support shared mailbox to provide first line support when necessary to ensure staff queries are dealt with professionally and in a timely manner.
• Becoming a super-user on MITAS to coordinate recruitment, track open positions and monitor ED&I data.
• Working collaboratively with the Training Academy following processes, including onboarding, employee records management.
• Process return-to-work documents, change of personal details documents, annual appraisal documents.
• Setting up a new user and managing permission access.
• Maintain accurate employee data by updating digital files on MITAS, including training documents for the group.
• Prepare reports and assist with HR and Training Academy projects.

What do we need from you:

• We’re looking for someone who can engage with all types of people.
• You’ll be a problem solver with strong planning abilities.
• Excellent communication skills are essential as well as good organisational skills.
• Be a good team player and have a flexible and agile approach.

Salary: £24,570 per annum.

Working hours: 37.5 hours per week.

What we’ll offer you in return:

• A competitive annual salary package.
• Free travel for you and your partner throughout the groups wider network.
• A variety of benefits including discounts with local partners and suppliers with our PerkAlert scheme.
• Continual training and career progression opportunities.
• A supportive and engaging work environment.

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer.  Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work.  They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. 

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!